F-Secure Booster & Windows 10

las97
las97 Posts: 11
in Other Home Security products

Hello!

 

I updated from Windows 7 to Windows 10 lately.

I have F-Secure Booster Premium and I was wondering is it a good idea to use it in Windows 10...

I think not, because Booster shows that my OS is Windows 8.1 not 10.

 

So yeah, should I use it or not?

 

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Accepted Answer

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  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hello las97,

     

    Windows 10 is indeed a supported OS for Booster. You can also have a look at the supported platforms in here.

     

    In this case, could you please provide us a screenshot of the Booster overview page which shows the OS? Was the Booster reinstalled after upgrading to Windows 10?

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  • drago
    drago Posts: 2

    I got the same problem when I updated from windows 8.1 to w 10 that the booster is not recognizing windows 10 but keeps showing 8.1 even after reinstalling the booster.

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  • las97
    las97 Posts: 11

    Hi!

     

    Yes, I have reinstalled it after updating to Windows 10 but it didn't change anything.

     

    Here is the screenshot I just took.

    It's in Finnish but I circled the spot where Operating System is shown.

     

    fs_booster.jpg

     

     

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  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi @las97 and @drago ,

     

    To get more information on this issue, was Booster installed in your Windows 7/8.1 machine before it was upgraded to Win 10? And was Booster showing the OS as Win 8.1 after the upgrade?

     

     

     

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  • las97
    las97 Posts: 11

    Yes and yes.

    I had it on Windows 7 and I didn't remove it before upgrading to Win 10.

    I only reinstalled it in Windows 10 but it didn't fix anything.

    After upgrading to Win 10 F-Secure Booster started to show the OS as Windows 8.1.

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  • Laksh
    Laksh Posts: 4,444 Community Manager

    Thanks las97. Let me try to get more information regarding this and get back to you.

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  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi las97,

     

    Thanks for the update and good to know the issue is resolved. I did get to know that there was a patch released for this issue.

    Like
  • AS64
    AS64 Posts: 1

    Trying to run Booster but it fails every time. I get this error message. Näyttökuva.png

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