printer spool

When I download to windows 10 it stops my printer spool from working. I have a HP Envy


  • LakshLaksh Posts: 4,428

    Hi downsey674,


    May I know which F-Secure product have you installed on your Windows 10? Is there any error message seen? What is the exact issue which is happening with the Printer/Print spool?


  • I downloaded my free one year offer of F Safe with my Virginmedia Broadband.

    The spool stopped running when I tried to restart it ,  it would not restart.

    I uninstalled F Safe and it was back working

    Chris D

  • LakshLaksh Posts: 4,428

    Hi downsey674,


    Could you try to disable the Firewall and retry the printing? Does the Printing work again when the Safe is installed but when Firewall is turned OFF?

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