Freedome subscription code doesn't work after windows 10 update.

Yasser
Yasser Posts: 3
in F-Secure VPN

My Freedome subscription code doesn't work after windows 10 update. Please assist.

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Yasser,

     

    Is this a single license or a multi license code for the Freedome Product? If multi license, how many devices have used the key as of now?

     

    Please provide us the error message seen for the code validation.

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  • Yasser
    Yasser Posts: 3

    Thanks for your reply. I have the multi-licence code (3 devices). I have it installed on a few of my divices, however I only use 1 or 2 devices at the same time. The code was working on my laptop, however after I upgraded it didn't work. I get the below error message:

     

    "Could not verify your code. Please try again later".

     

    Thank you again for your assistance.

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi @Yasser, I will PM you further on this issue.

    Thanks.

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