F-Secure Mobile Security / F-Secure Safe for Android

I can not run any version of F-Secure Mobile Security or F-Secure Safe for Android. When I try to activate the application notice appears:

IMG_20150414_135808.jpg

 Previously, there was no such problems. ( Android 4.0.4 )

Best Answer

  • BenBen Posts: 2,640
    Accepted Answer

    Hello Waver1der,

     

    Could you try to look for any old F-Secure message and delete it as it could block the activation now.

     

    If that doesn't help, please open a support ticket so that our support can look into it. 

Answers

  • waver1derwaver1der Posts: 14
    Hello Ben, thank you for feedback.
    This problem appeared after I uninstall the last version of F-Safe for Android and install the latest version of F-Secure Mobile Security for Android from Google Play. Now I can't use any programs. When I try to activate any of these I receive such a notification, as in the screenshot. Used F-Secure Mobile Security for Android for about two years, never had such problems. ( Tried to install old versions of F-Secure Mobile or F-SAFE for Android, when you activate the same error).
    Best regards.
  • BenBen Posts: 2,640

    Did you find an remove old activation message that might have been present? 

     

    Did you already proceed to open a support ticket?

    waver1der
  • waver1derwaver1der Posts: 14
    Today found a message received with an activation code from F-Secure, delete it. Install F-Secure Mobile Security, in the application up and running successfully. The problem with the activation of successfully solved. Thanks a lot for the help and support!
    Best regards.
    Ukko
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