Virus and Spyware Scanning

Is there no option to click for further details, when you get the popup?  If not, try opening Launch Pad then go to Computer Security > Settings > Virus and Spyware Scanning > View Removal History and see if anything is there that might give any clues, even if it's saying the virus couldn't be removed / cleaned.

The other thing to check, even though it doesn't give that much information, is the Notifications History from the F-Secure tab on Launch Pad (or by right clicking the F-Secure tray icon).  You could also try looking in Action Centre, again from the F-Secure tray icon.

Not sure what else to suggest at this stage.

Hello,

It's can be something like zip-archive (for example, .7z) in System Volume Information. Or another files in something, which not possible to "clean" or delete by automatically engines. But it's possible delete by hand - if you don't need that file.

Also just probably for F-Secure team will be helpful next information:

 - which operation system you have (Windows/version...)

 - which version of F-Secure (AV/IS / version).

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Anyway - also probably all "other" scan-processes (by another tools/programs) more good to do by Safe Mode and for most folders (include System Volume Information - probably for any online scanners - it's not a default function);

And what certainly you mean during words about window?

  - it's right side (down of screen/attention-side) with information about "something found and need to scan system for prevent any bad things"? After what it's give alert about found something, which not possible to clean/delete?!

And it's mean happened during "automatic real-time scanning";

  - it's just window about "virus founded and not possible to clean/delete that" - where you have variants for next "steps"?

  - it's just manual scan by some directories or during access to some folders?! Or smart/full scan for system?

Anyway - it's probably must be information during that "window" about "files, which founded or just name of "detect";

Also it's probably anyway must be in History of Viruses and Spyware (possibly to open just from Scan Wizard UI or from Computer Security UI with Settings-part;  Quarantine - another thing; Also that list of history can be loaded not so fast);

Also - did you try Full Scan for system by F-Secure already ?

Here just can be - "one file", which alerted by F-Secure in each time during "real-time scanning" - and it's can be stuck in "system volume information" with some of "zip-archive" or "broken files" or "something, which already in use";

Or.... each time new file... which can be like "troubles in system" - how if it's worms/viruses created, but it's also can be related with some of processes in system. Anyway - try if you want..... start full scan by F-Secure;

If it's not give any results or information;

Try to find something... which can to work with Safe Mode... or which can be like rootkit-scanner. MBAM not enought in situation... if it's something, which can to prevent/detect that program. Try to re-name MBAM .exe-file, for example ;

But if it's already installed - it's can be "broken" - if you have some kind of malware in system.

If you search for DELL Quickset on Google, there's quite a lot about it - it seems to mainly provide functionality from the Fn key on laptops, notebooks, etc.

http://forum.notebookreview.com/dell/49531-dell-quickset.html is one example

If you hadn't deleted it, you could have Submitted it as a Sample to F-Secure, who could have confirmed it as safe, as it may have been a false positive.  I guess if deleting has solved the problem, then that's OK, but if you lose some functionality, you may have to look further into it.