Battery not charging after running the Online Scanner (WIN7)

Mikey Posts: 3

February 2014 in Web Browsing

Well, as stated in the headline, my laptop got a new feature right after I had run the Online Scanner.

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Comments

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  Simon Posts: 2,667 Superuser

  February 2014

  The online scanner should have created a system restore point. Can you try a system restore to before you ran the scan?

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  Mikey Posts: 3

  February 2014

  I am a "computerwise challenged" person - How do I perform a system restore ?

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  Simon Posts: 2,667 Superuser

  February 2014

  Sorry, I'm just about to go out, but until someone else comes along, this may help:
  
  http://windows.microsoft.com/en-GB/windows7/products/features/system-restore

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  Simon Posts: 2,667 Superuser

  February 2014 Answer ✓

  I really do have to go now, but did you try a simple reboot after you noticed the problem?

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  Mikey Posts: 3

  February 2014

  I did reboot now, and charging is now on-going. While the reboot was being done, there was an update message (Do not turn off....) by Windows on the screen. So possibly that was the culprit...

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  Simon Posts: 2,667 Superuser

  February 2014

  Sounds like it.  Let us know if you have any other problems. 

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This discussion has been closed.