F-Secure keeps closing down

Peter_19xx
Peter_19xx Posts: 1 New Member
in Device Protection

Xiaomi Redmi Note 13 Pro+ 5G. HyperOS and Android 15. Everything up to date.

The permanent protection provided by F-Secure is repeatedly disabled by the operating system. In addition, even when enabled, the ‘F’ is not always displayed in the status bar. With the help of internet research and AI (Gemini), I have now set all the required settings on the smartphone correctly. The problem remains.

Here for the sake of completeness. I use another app for medical emergency, where the same thing happens.

Thank you very much for your help.

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Accepted Answer

  • JOnes
    JOnes Posts: 1,212 Forum Guru
    Answer ✓

    I suggest you contact Fsecure support directly. They can make sure that all power and battery usage settings on Xiaomi's HyperOS (Android 15) device are such that there are no additional F-secure app disablements. The Android in question is known particularly careful about them.

    https://www.f-secure.com/en/support

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