False 'Norton' and 'Mcafee'

EJB
EJB Posts: 60 Active Engager
in Web Browsing

Windows 11…MS Edge…all up to date.

Quick scan with F-Secure shows all OK?

Warning box keeps appearing in bottom right of screen.

Renews every few seconds with different anti virus names.

Help Please.

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Accepted Answer

  • EJB
    EJB Posts: 60 Active Engager
    Answer ✓

    I cleared the cookies and cache etc and resolved the problem.😉

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Answers

  • EJB
    EJB Posts: 60 Active Engager
    Norton False.jpg

    Example Snip.

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  • Jan_Lillefjaere4956
    Jan_Lillefjaere4956 Posts: 1 New Member

    There is a false McAfee antivirus showing up on my computer

    How to remove it?

    image.png image.png
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  • Ukko
    Ukko Posts: 4,126 Superuser

    Hello, @Jan_Lillefjaere4956

    There is a false McAfee antivirus showing up on my computer

    did you try steps from original poster's experience (such as this comment)?

    as I can see in your screenshot - there is a certain URL / domain placed in 'fake' McAfee notification's header - started with "triviq".

    So, it is likely came from Google Chrome browser notification's feature (or whatever it is).

    Try to check this place in your browser: Settings - Privacy and security - Site settings - Notifications; if you do not use it for your own needs - just remove everything there from the list (especially suspicious or started with "triviq").

    Then check against any strange addons via chrome://extensions

    Then as per original topic's solution - try clear up a bit of cache, cookies (I think via chrome://settings/clearBrowserData)

    as a double check - run Full Scan by your AV solution (is it Norton?). Or something like F-Secure Online Scanner (https://www.f-secure.com/en/online-scanner).

    If you need support or detailed instructions for any specific stage or step, just write back - surely Community will try to produce better advice!

    // since in your case - there is a McAfee fake - it appears they have a dedicated page on this topic: Spot fake McAfee notifications (with some visual and text-based guides).

    Thanks!

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