Problem with update Device Protection
Answers
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Hello @Stephan_T
I have sent you the instructions to run the test. Kindly check your Inbox and share the results with us.
Looking forward to hearing from you.
Have a lovely day.
Firmy
Community Manager | F-Secure Community
🔐 Strengthening digital security through knowledge and collaboration
🌐 Explore our User Guides | Knowledge Base for self-help resources
💻 Empower yourself with Cybersecurity Insights and protect what matters -
After almost two months, there's still no solution. I find it embarrassing. I reinstalled the program today, but unfortunately, it didn't work. Aside from deleting the failed updates, nothing happens. Not a single file can be scanned.
Luckily, I only have an annual license (for 7 devices!), because currently, F-Secure is worthless to me and just wastes my time and nerves. Even free programs do a better job!
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Hello @Jasodu
We want to assure you that we are committed to resolving this and are actively investigating the matter. To help us gather all the necessary information for a thorough investigation, I will be sending you a private message shortly with further instructions on how you can contribute to this process.
We appreciate your willingness to assist us and look forward to hearing from you through the private message. Your input is valuable in helping us find a solution.
Thank you for your cooperation.
Firmy
Community Manager | F-Secure Community
🔐 Strengthening digital security through knowledge and collaboration
🌐 Explore our User Guides | Knowledge Base for self-help resources
💻 Empower yourself with Cybersecurity Insights and protect what matters
