Trusted Networks option missing (IOS)

AndrewTerry
AndrewTerry Posts: 6 Explorer

How do I enable the option to mark a wifi network as Trusted? According to this help article, it should be available: https://help.f-secure.com/product.html?home/total-ios/latest/en/task_3DA57F1690554E62834F077E7B3DEE86-latest-en

The only options I have are shown in the screenhots

clipboard_2025-05-02_10-08.png clipboard_2025-05-02_10-09.png
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Accepted Answer

  • Firmy
    Firmy Posts: 2,243 Community Manager
    Answer ✓

    Hello @AndrewTerry

    It's possible that the "Turn on VPN automatically" option is enabled within Scam Protection > WiFi Protection. Could you please check if this setting is active?

    For continuous protection, you might also consider enabling Unsafe WiFi notifications and Open WiFi notifications under WiFi Protection to receive timely alerts.

    Please don't hesitate to reach out if you need any further assistance. We're happy to help.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

Answers

  • Firmy
    Firmy Posts: 2,243 Community Manager

    Hello @AndrewTerry

    Thank you for your post.

    We wanted to inform you that we have updated the Wi-Fi protection features on iOS devices. As part of this update, the separate "Trusted Network" option has been removed, and a new, more integrated Wi-Fi Protection system has been introduced.

    You can find more detailed information about this new feature and how it works in this helpful article: [iOS/Android] What is F-Secure WiFi Protection and how to activate it?

    We hope you find this new Wi-Fi Protection feature beneficial. If you have any questions or require further clarification, please don't hesitate to ask.

    Thank you, and have a lovely day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

  • AndrewTerry
    AndrewTerry Posts: 6 Explorer

    Unfortunately, my experience with the integrated system hasn't been great. It keeps enabling itself on networks that I don't want/need it enabled, especially on cellular networks when roaming.

    A toggle switch allowing me, as the user, to select between Automatic/Manual Protection (where the Manual option allows me to determine which networks I trust) would be my preference. Perhaps something to add to the future feature list?

  • AndrewTerry
    AndrewTerry Posts: 6 Explorer

    Thank you, Firmy.

    The "Turn on VPN automatically" was indeed enabled. I've changed that setting now. Appreciate your help!