Trusted network dont work after latest update

Solidmage
Solidmage Posts: 4 New Member
in Privacy VPN

I updated F-Secure and its VPN component to Hydra. After that, my two PCs can no longer connect over the LAN, even though both are on the same trusted network. Before the latest update, everything worked just fine.

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Answers

  • JOnes
    JOnes Posts: 885 Forum Guru

    Same feature after the new VPN experience(hydra,wireguard,open vpn),the trusted networks had to be redefined(delete&define) in order to bypass VPN the local network..

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  • Solidmage
    Solidmage Posts: 4 New Member

    So what is the solution if i want to connect another pc on the LAN while both have VPN active?

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  • JOnes
    JOnes Posts: 885 Forum Guru
    https://community.f-secure.com/en/discussion/comment/140500#Comment_140500

    You must redefine trusted networks on both PC:s after update if using the latest F-Secure VPN or just wait for the corrected update

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  • FS_To1
    FS_To1 Posts: 11 F-Secure Employee

    We have identified the issue and it will be fixed in next release. Meanwhile you can remove existing trusted network and add it back to get it working. Sorry for the trouble.

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  • Solidmage
    Solidmage Posts: 4 New Member
    https://community.f-secure.com/en/discussion/comment/140529#Comment_140529

    Thanks for quick reply! I have already tried to remove and re add trusted networks but it seems not to help. I will wait for the fix.

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  • FS_To1
    FS_To1 Posts: 11 F-Secure Employee

    @Solidmage If re-adding does not help then issue is something else than what we were able to reproduce thus possibly not going to be fixed with the fix. It would be good if you contact F-Secure support and they will instruct way to provide diagnostics for us so that we can investigate further, thanks.

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  • Firmy
    Firmy Posts: 2,133 Community Manager

    Hello @Solidmage

    As mentioned by @FS_To1, we would require an fsdiag to investigate this issue deeper.

    I have sent you a private message. Kindly follow the instructions and submit the fsdiag via private message to protect your privacy and security.

    Looking forward to your reply.

    Thank you.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

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  • Solidmage
    Solidmage Posts: 4 New Member

    I think Virtual Box software may have some conflicts with the new update. My both PC have Virtual Box installed (Virtual Box also install Virtual network card as did the latest VPN update "Wintun tunnel")

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  • Firmy
    Firmy Posts: 2,133 Community Manager

    Hello @Solidmage

    Thank you for your input.

    To better understand the interaction and confirm whether VirtualBox is contributing to the issue, we would still recommend sending us an fsdiag log from one of the affected PCs. This will allow our technical team to examine the network configuration in more detail.

    Please refer to the private message sent earlier for instructions on how to securely submit the fsdiag file.

    We appreciate your help in narrowing this down and look forward to resolving it with you.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

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