My iPhone will not connect to a mobile network abroad

Paud
Paud Posts: 2 New Member
in Privacy VPN

is F Secure blocking my phone from automatically connecting to a mobile network abroad even if I turn the VPN off????

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Accepted Answer

  • JOnes
    JOnes Posts: 782 Forum Guru
    Answer ✓
    https://community.f-secure.com/en/discussion/comment/139636#Comment_139636

    You could do the following:

    To reset the network settings on your iPhone 12, follow these steps:

    1. Open Settings: Go to the Settings app on your iPhone.
    2. Tap General: Scroll down and tap on General.
    3. Select Reset: Scroll to the bottom and tap Reset (or Transfer or Reset iPhone on iOS 15 and later).
    4. Choose Reset Network Settings: Tap on Reset Network Settings.
    5. Confirm: You will be prompted to enter your passcode if you have one set. After entering it, confirm the action by tapping Reset Network Settings again.

    This will reset your Wi-Fi networks, passwords, VPN and APN settings, but will not delete your data or apps. After the reset, you will need to reconnect to Wi-Fi networks and re-enter passwords.

    image.png

    After making sure that mobile&wifi networks you need are working properly reinstall F-Secure

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Answers

  • JOnes
    JOnes Posts: 782 Forum Guru

    As far as I know, the connection blocking you mentioned for security reasons is not a feature of the F-Secure product on any device platform. Therefore, I suggest that you tell us a little more about your mobile device where you are experiencing that connection blocking (iPhone, Android, etc.). However, first make sure that your device has the latest possible operating system and the latest F-Secure product.

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  • Paud
    Paud Posts: 2 New Member

    iPhone 12

    On 02 network I think it’s the VPN that prevents the phone finding a network at least that’s what Apple suggested

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