Banking Protection Override

Dober
Dober Posts: 4 Explorer
in Feature Requests

Hi

F-secure banking protection needs manual override as with some banking sites that i use the banking protection green window does not activate.

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  • TVC15
    TVC15 Posts: 32 Contributor
    edited September 13

    voted +1 Something where we can allow a Banking website.

    But, we do have this article, just in case it's addressed here:

    https://community.f-secure.com/internet-security-en/kb/articles/5239-banking-protection-does-not-activate-when-visiting-a-banking-site

    Diagnosis

    There are a few possibilities why Banking Protection may not activate when visiting a banking site. For example:

    • The browsing protection extension is not enabled or is not installed in your browser.
    • There is a 60 second 'cool down' period after ending the previous banking session. If you start a new session during this time, Banking Protection is not activated.
    • The product may have been upgraded in the background.
    • Your online bank may not be listed in our database.

    And as is shown in the article, we can submit the site to F-Secure support who could hopefully enable that on their end, for some of the other users to benefit from as well? From the F-Secure Total Windows desktop app. click on the Scam Protection module (or Safe Browsing for Internet Security) → left hand side, Submit a sample (for those who may read your topic).

    2024-09-13_6-31-09.png

    Kind regards.

    F-Secure Total and F-Secure Internet Security v19.6 on 5 Windows PC's. Also, using the free version of Glasswire, just to monitor any apps. 1st outbound connection.

    1Like Awesome
  • Ukko
    Ukko Posts: 3,655 Superuser
    edited September 18

    Hello,

    And another thing to note: the way the functionality (Banking Protection) is currently/still designed - as soon as Banking Protection Session is activated, it basically affects the entire system as a whole.

    Therefore, if some banking website does not trigger the Banking Protection Session (or only some specific pages), and F-Secure Labs via F-Secure SAS cannot able to fix the situation, then just open in any (additional) browser tab a reliable banking website (or test-page: banking.fstestdomain.com with HTTPS) and use the desired banking website as its triggered from there.

    // Sorry if my understanding of the design is wrong.

    Like 1Awesome
  • TVC15
    TVC15 Posts: 32 Contributor
    https://community.f-secure.com/en/discussion/comment/138475#Comment_138475

    Good point, nice option. Open a known site that triggers the Banking protection, then in the same Browser window, open another tab to the other site, it will then be under the Banking protection.

    I think your understanding is spot on, it provides a nice workaround solution :)

    F-Secure Total and F-Secure Internet Security v19.6 on 5 Windows PC's. Also, using the free version of Glasswire, just to monitor any apps. 1st outbound connection.

    1Like Awesome

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