F-Secure high cpu usage

Lucius
Lucius Posts: 2 Observer
edited December 2024 in Device Protection

I've had this issue for a while now, but my F-secure takes up ALOT of my cpu, a solid half at resting whenever i start up, and up to 80% if i try and force shut down the task in my task manager
does anyone know why this is happening?

everything is up to date

image_2024-05-04_215428732.png
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Accepted Answer

  • CarolinaC
    CarolinaC Posts: 142 Moderator
    Answer ✓

    Hello @Lucius ,

    Thank you for reaching out to us on the F-Secure Community Portal.

    First, could you please try reinstalling the program as a troubleshooting step for this issue? To ensure a complete reinstallation, please use our uninstallation tool to remove all traces of F-Secure from your PC. The file can be downloaded from this website: https://www.f-secure.com/en/support/tools

    If the same issue persists after reinstallation, please create a diagnostic file. I will then forward it to our technical department for further investigation.

    Regarding the diagnostic file, I have sent you a private message with detailed instructions.

    I am looking forward to hearing from you.

    Best regards!

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