FS Protection Subscription Renewal

Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.

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Accepted Answer

  • Juha_Valimaki
    Juha_Valimaki Posts: 44 F-Secure Product Manager
    Answer ✓

    Sorry for the delay. You can send the user names to fs-protection@f-secure.com in case your subscriptions have not been renewed.

Answers

  • __Marko__
    __Marko__ Posts: 3 Observer

    I have the same thing. My FS Protection is saying that I have 5 hours left. Please renew the license. Or do I need to go to Safeavenue pages and first release the license and then attach again?

  • Juha_Valimaki
    Juha_Valimaki Posts: 44 F-Secure Product Manager

    Please send me you user names as private message.

  • __Marko__
    __Marko__ Posts: 3 Observer

    @Juha_Valimaki , I'm not sure how to send the private message. Maybe I'm too newbie for this forum to allow sending private messages. At least I can't find any way to start new private message.

    Any guidance? Or should I file a bug report and put the bug ID in here? ;-)

  • szlim9999
    szlim9999 Posts: 2 Observer

    Same here. Can't send private messages.

  • JuhaTanskanen
    JuhaTanskanen Posts: 1 Observer

    I have a problem with my beta subscription renewal as well and I'm not able to send a private message to @Juha_Valimaki either😶

    Could Juha or someone else help me out a bit?

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