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spainy9 · December 2022

I have an active subscription on my iPad and iPhone (Oct 2023), when I use the code to install on another device it says the code expired Sep 2021. I have auto renew through Apple store. How do i mange my subscriptions to allow another device.

Firmy · January 2023

Hello @spainy9

Welcome to the F-Secure Community page. Thank you for your post.

I have an active subscription on my iPad and iPhone (Oct 2023), when I use the code to install on another device it says the code expired Sep 2021.

Could you provide us with more information on the other device you want to install the F-Secure FREEDOME VPN? Is it an iOS device? Or perhaps is it an Android, Windows or Mac?

I have auto renew through Apple store. How do i mange my subscriptions to allow another device.

Subscriptions from the Apple App store can only be used on the iOS device with the same Apple ID you purchased the subscription. Hence, your current subscription can only be used on another iOS device and kindly make sure that you logged in on that device by using the same Apple ID you used when purchasing the app.

For more details, kindly visit this link https://community.f-secure.com/freedome-en/kb/articles/5929-can-i-transfer-f-secure-freedome-vpn-bought-from-appstore-playstore-to-other-operating-system

https://help.f-secure.com/product.html#home/freedome-ios/latest/en/concept_517627D6FE8A41CFABE99B43A2B05F11-latest-en

Thank you and Happy New Year.

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