The program is stuck

TOM111 Posts: 6 New Member

May 2022 edited November 2022 in Web Browsing

Stopped at 99 percent

why？？？？？

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Accepted Answer

• 

  Jaims Posts: 846 Former F-Secure Employee

  May 2022 edited May 2022 Answer ✓

  Hi @TOM111

  Please do the following to fix the issue:

  Do a clean reinstallation again by following the steps.

  Step1: Click the link below to download the F-Secure Uninstallation Tool:

  https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe

  Step2: Go to Application and run the Uninstallation file

  Restart the computer after this has been completed.

  Reinstall F-Secure SAFE then run the scan again and let us know if this helps.

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