The program is stuck

TOM111
TOM111 Posts: 6 New Member
edited November 4 in F-Secure SAFE

Stopped at 99 percent

why?????


Accepted Answer

  • Jaims
    Jaims Posts: 860 Former F-Secure Employee
    edited May 8 Answer ✓

    Hi @TOM111

    Please do the following to fix the issue:

    Do a clean reinstallation again by following the steps.

    Step1: Click the link below to download the F-Secure Uninstallation Tool:

    https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe

    Step2: Go to Application and run the Uninstallation file

    Restart the computer after this has been completed.

    Reinstall F-Secure SAFE then run the scan again and let us know if this helps.

    Firmy
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