Process "F-Secure Freedome UI" (Freedome.exe) still running after turning Freedome off

PerAnders
PerAnders Posts: 2 New Member
edited March 2022 in F-Secure VPN

I noticed that the process "F-Secure Freedome UI" (Freedome.exe) used 5-7% CPU. I don't use Freedome so I turned it off from its icon in the system tray and it disappeared from there.

However, that process is still there, making my CPU busy. How do I turn it off completely?

I use Freedome from time to time so I don't want to remove it entirely from my computer.

Thanks,

Anders.

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Accepted Answer

  • Jaims
    Jaims Posts: 846 Former F-Secure Employee
    Answer ✓

    Hi @PerAnders

    From your F-Secure Freedome VPN settings, you can disable the option "Freedome starts automatically when you restart your computer".

    I tried to reproduced this issue but with the above option turned off and I did not see "F-Secure Freedome UI" running on my Wins 10 processes.

    Open Freedome, go to Settings and turn off that option. Restart PC and see if this helps.

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Answers

  • PerAnders
    PerAnders Posts: 2 New Member

    Thanks for trying to reproduce the error.

    But the fact is, it was all my fault - not Freedome.

    I had just installed my new computer, doing all the setup on an administrator account. Then I created and switch to a standard account. The following days I only used the standard account (of course) but didn't realize that the adm account was still logged on and running and on that adm account, Freedome had put up a "welcome" box and that was the one running Freedome UI.

    When I closed that one, no more mysterious Freedome app running!

    So, thanks, but I was all my fault.

    I did also find that disable option inside Freedome.

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