Customer service

Piritta
Piritta Posts: 2 New Member
in General Discussion

Is anybody else frustrated in f-secure’s customer service hours? One has to chat and call during office hours. Why isn’t it possible to send an email or other message whenever and just to wait for an answer?

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  • ABCD
    ABCD Posts: 3 New Member

    I guess some would prefer someone to talk to a CS immediate instead of waiting for a reply

    Ukko
    1Like
  • Jaims
    Jaims Posts: 860 Former F-Secure Employee

    Hi @Piritta

    Our call support is available during office hours while our live chat is available 24/7 all through the year. Feel free to make use of our chat support at anytime you wish as it has the same resources as the call support.

    Kindly click here to see the time and contact number for your country.

    UkkoLucaseuropa
    2Like
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