No DNS service when Freedome is connected

jdmurray Posts: 9 Observer

July 2020 edited July 2020 in Privacy VPN

I am using Freedome 2.34.6377.0. my computer looses Internet access when Freedome connected to any VPN location . Windows Diagnostics says the FreedomeVPNConnection can't communicate with DNS.

*** Please move this thread to the FREEDOME discussions area.

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Accepted Answer

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  [Deleted User] Posts: 0

  July 2020 edited July 2020 Answer ✓

  Dear @jdmurray

  
  

  Please check if this article might be helpful in this case:

  
  

  Why is there no internet connection on my computer when F-Secure FREEDOME VPN protection is turned ON? - F-Secure Community

  https://community.f-secure.com/freedome-en/kb/articles/5820-why-is-there-no-internet-connection-on-my-computer-when-f-secure-freedome-vpn-protection-is-turned-on

  Issue: Why is there no internet connection on my computer when F-Secure FREEDOME VPN protection is turned ON? Resolution: To try to fix the issue, reset the DNS cache on your computer. How to reset DNS cache on a Windows computer: Open the command prompt as an administrator. Click the Windows start button > Type "cmd" >…

  
  

  Greetings,

  Dawid

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Answers

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  jdmurray Posts: 9 Observer

  July 2020

  Thank you. I discovered that the solution was to uninstall and reinstall Freedome 2.34.6377.0. I'm not sure what doing that fixed, but Freedome is now working as well as before.

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