My computer will not open internet or documents, nor will it delete items, do i need cleanup

martin86 · May 2012

I have allowed others ( family) to use my computer while I'm away, the result is that I have a unusable, slow computer, that will not open any thing . I have some important documents that I need to retrieve, incase I have to trash it or clean it, can you help?

[Deleted User] · May 2012

Hi martin86,

1. Start your computer into Safe mode with networking .
2. Retrieve your data by copy them to a removable disk or USB drive.
3. Download and run the F-Secure EasyClean to ensure that your system is clean.

Thanks.

Best Regards,
Jayson

My computer will not open internet or documents, nor will it delete items, do i need cleanup

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