F Secure Safe removal

I have F Secure Safe installed free of charge  through my Virgin Media subscription, I have just cancelled my subscription with Virgin Media who have advised that I may be billed directly from F Secure themselves as far as I know I have never agreed to this, can I contact anyone to find out if I do infact have an active subscription with F Secure

Best Answer

  • UkkoUkko Posts: 2,960
    Accepted Answer

    Hello,

     

    Sorry for my reply. I am only an F-Secure user (their home solutions).

     

    I think that one option is to contact an official F-Secure Support Channel (chat as example):

    https://www.f-secure.com/en/web/home_global/contact-support


    Just as my own feelings:

    I have F Secure Safe installed free of charge  through my Virgin Media subscription, I have just cancelled my subscription with Virgin Media who have advised that I may be billed directly from F Secure themselves as far as I know I have never agreed to this, can I contact anyone to find out if I do infact have an active subscription with F Secure

    I think that maybe your experience was about "one-year free subscription"? And further renewal is paid with some kind of discount. As certain kind of promotion and partnership between Virgin Media and F-Secure (with its rules, terms and conditions).

     

    And if you do not want to use F-Secure Account (likely created?! for F-Secure SAFE) anymore:

    https://community.f-secure.com/t5/Common-topics/How-to-permanently-delete-a-My-F/ta-p/91956

    possible to doublecheck with Support about 'does your mail-address is pinned to certain account and does it with active subscription or not'.

     

    Thanks!

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