Handy Licene deleted in my F-secoure internet

I need help, because can't open the programm at the handy, because I deleted my licence in my f-secoure ( internet version)

Comments

  • Ukko
    Ukko Posts: 3,611 Superuser

    Hello,

     

    Sorry for my reply.

    What solution there? F-Secure Internet Security (?!) - if yes... how you do remove/delete your license (?!).

     

    Maybe good to know information like: certain F-Secure solution (F-Secure IS / F-Secure SAFE / Another), Platform (Windows, Android, Another), where you do delete license (portal / device / mail-letter with information / another); And so.

     

    Or possible to directly contact F-Secure Support channels (chat/phone):

    https://www.f-secure.com/en/web/home_global/contact-support

     

    And do explain situation with all available information. Most likely they certified to handle 'license'-based troubles (and they do able re-check it internally).

     

    Thanks!

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi wurzel69,

     

    As Ukko mentioned, the below information would help us to identify the issue better:

    1. What is the F-Secure product used?

    2. If you have purchased the product from F-Secure directly, have you checked your email for the order/license details?

    3. May I know in which device have you installed the program?

    4. Are you having issues in opening the program and if yes, what is the error message seen?

     

This discussion has been closed.
Pricing & Product Info