How can I recover a lost product subscription key?

Fugazi
Fugazi Posts: 1 New Member

Hi, i have lost my key. Can u please send it to me?

 

Regards

Fugazi

Comments

  • Ukko
    Ukko Posts: 3,727 Superuser

    @Fugazi wrote:

    Hi, i have lost my key. Can u please send it to me?

     

    Regards

    Fugazi


    Hello,

     

    Sorry for my reply. I'm also only F-Secure user (their home solutions);

     

    Most likely: you have to contact direct F-Secure Support Channels (chat/phone):

    https://www.f-secure.com/en/web/home_global/contact-support

    And do provide all available information to them;

     

    As another unofficial suggestions:

    Do you talk about F-Secure Freedome? If yes: does your experience based on "App Store subscription" or "Multiplatform subscription"?

     

    - If first setting: probably required only to use your Apple/Google (mobile) account under device for proper installation Freedome;

     

    - If second setting: maybe possible to re-check your mail-letters about certain purchase-data or so (where should be listed your activation/subscription key);

     

    If your experience about F-Secure Total (SAFE+Freedome) -> possible to login under My F-Secure Account portal and got installer;

This discussion has been closed.
Feedback on New Design