Supersafe virus-scan keeps finding the same harmful items despite clean-up
Hello, can anyone advise?
A recent virus-scan found two harmful items on my laptop.
After choosing to 'clean up' the items and re-starting the laptop to complete the clean-up with no errors showing up, I re-ran the virus-scan to ensure that the harmful items had been removed - however, the same two harmful items were still being found.
This time, I decided to choose to 'delete' the items.
After re-starting again, another virus-scan found both items yet again.
I have repeated the process a few more times - yet each subsequent virus-scan find the same two items each time.
Can anyone shed any light on why this keeps happening?
It's not clear to me whether the harmful items are still a risk to my laptop or if they have been rendered harmless by Supersafe.