I purchased a freedom product two days ago and I want a refund because it does not work on the site I want. My reference number is " XXXXXXXXX ". Please give me a refund.



EDIT: Removed PII

Best Answer

  • UkkoUkko Posts: 2,997 Superuser
    Accepted Answer



    Maybe you able to try contact F-Secure Support Channels (chat/phone):


    Of course, if your reference number not about "ticket" already.


    With another meanings:


    --> can be useful to know site (where Freedome not work as expected; but site/service allow VPN under their terms); Maybe Freedome Team able to improve something.


    --> I able to think that "such" refund actions can be handled by direct Support Channels only (or possible to do redirect from this board by F-Secure Community Managers too); But if there is stuck with this process... it can be useful to note it under community;



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