F-Secure SAFE Web Browser protection blocks Battle.net

Since latest F-Secure SAFE (PC) update which had improved family security settings, SAFE keeps destroying Battle.nets connection.

When browsing protection goes on, Battle.net disconnects, and cannot reconnect even after browser protection is ended.

Only way to re-establish the connection is to kill SAFE's protection and Battle.net connects instantly.

This didn't happen with previous software version, so something fishy happened with the update.

The application cannot be working as intended this way.

 

Comments

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi UsernamEnable,

     

    Please have a look at these posts as your issue seems similar as discussed in this thread and this one.

    Ukko
  • Ukko
    Ukko Posts: 3,527 Superuser

    Hello,

     

    Sorry for my reply.

     

    I just able to add that if you think that battle.net wrongly categorized as shopping-category --> good to use F-Secure SAS:

    https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-url

     

    As transfer certain URL for re-rate it (on current time -> this main domain categorized under Shopping-category; And I not sure.. reasonable or not);


    Thanks!

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Thanks for letting us know about the update, UsernamEnable! Glad to know that it works as before.

This discussion has been closed.

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