No connexion IP v6, ISP... ?

Good afternoon,

I have just bought Freedom. It is working fine with my mobile. Good !

It is not working with my PC (Win 7) : The connexion refuses to turn on. The result is : check your IP v6 trafic is enabled. I checked my box and I can confirm IP v6 is enabled. My ISP is Orange (France). The box has two IPv4 DNS addresses but none for IPv6. I cannot add address for IPv6 (nor change it for IPv4).

Would you have any suggestion to help me, please ?

Many thanks for your help.

Best Answer

Comments

  • UkkoUkko Posts: 3,180 Superuser

    Hello,

     

    Sorry for my reply.

     

    Do you able to re-check such topics:

    https://community.f-secure.com/t5/F-Secure/ERROR-please-check-that-you-have/m-p/68763

    https://community.f-secure.com/t5/F-Secure/Can-t-use-Freedom-due-to/m-p/66389

    where also noted Knowledgebase article;

     

    Can some suggestions from topics be valid for your situation?

    If not -> maybe there will be other suggestions from more experienced users or attention from F-Secure Teams.

    And sorry if I wrongly understand your latest part about box's DNS (and if this is certain troublestuck);

     

    Thanks!

  • MarcuryMarcury Posts: 3

    Hi Ukko,

     

    Thank-you for your answer. These solutions are not working.

     

    I founded a site to test my IPv6 connexion (www.test-ipv6.com). I give you lines returned by the test :

    - Pas d'adresse IPv6 détectée

    * I can translate as : No IPv6 address detected

    - Il semble que vous n'êtes capable que d'aller sur la partie IPv4 de l'Internet seulement. Vous n'êtes pas capable de visiter des sites qui sont seulement IPv6.

    * I can translate as : It sounds that you are only able to surf on the IPv4 side of the Internet. You are not allowed to visit sites that are only IPv6.

    - Votre serveur DNS (qui peut être chez votre FAI) ne semble pas avoir un accès IPv6 à Internet, ou il n'est pas configuré pour l'utiliser.

    * I can translate as : Your DNS server (that can be at your ISP) does not feel to have an IPv6 Internet access, or it is not configuered to be used.

    - To ensure the best Internet performance and connectivity, ask your ISP about native IPv6.

     

    The last item returned is sadly explicite.

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