No connexion IP v6, ISP... ?

Marcury

Good afternoon,

I have just bought Freedom. It is working fine with my mobile. Good !

It is not working with my PC (Win 7) : The connexion refuses to turn on. The result is : check your IP v6 trafic is enabled. I checked my box and I can confirm IP v6 is enabled. My ISP is Orange (France). The box has two IPv4 DNS addresses but none for IPv6. I cannot add address for IPv6 (nor change it for IPv4).

Would you have any suggestion to help me, please ?

Many thanks for your help.

Ukko

Hello,

 

Sorry for my reply.

 

Do you able to re-check such topics:

https://community.f-secure.com/t5/F-Secure/ERROR-please-check-that-you-have/m-p/68763

https://community.f-secure.com/t5/F-Secure/Can-t-use-Freedom-due-to/m-p/66389

where also noted Knowledgebase article;

 

Can some suggestions from topics be valid for your situation?

If not -> maybe there will be other suggestions from more experienced users or attention from F-Secure Teams.

And sorry if I wrongly understand your latest part about box's DNS (and if this is certain troublestuck);

 

Thanks!

Marcury

Hi Ukko,

 

Thank-you for your answer. These solutions are not working.

 

I founded a site to test my IPv6 connexion (www.test-ipv6.com). I give you lines returned by the test :

- Pas d'adresse IPv6 détectée

* I can translate as : No IPv6 address detected

- Il semble que vous n'êtes capable que d'aller sur la partie IPv4 de l'Internet seulement. Vous n'êtes pas capable de visiter des sites qui sont seulement IPv6.

* I can translate as : It sounds that you are only able to surf on the IPv4 side of the Internet. You are not allowed to visit sites that are only IPv6.

- Votre serveur DNS (qui peut être chez votre FAI) ne semble pas avoir un accès IPv6 à Internet, ou il n'est pas configuré pour l'utiliser.

* I can translate as : Your DNS server (that can be at your ISP) does not feel to have an IPv6 Internet access, or it is not configuered to be used.

- To ensure the best Internet performance and connectivity, ask your ISP about native IPv6.

 

The last item returned is sadly explicite.

Marcury

I founded !

I did'nt look at the good part of the screen in regedit :-(

I first stopped in the TCPIP6 section and looked at the parameters on the right part of the screen instead of going down to the section Parameters of TCPIP6 !

Finally I went down to Parameters as described in your first link and I saw DWORD set to FF. I turned it to 0, reboot my PC and Freedome now works fine !

Thank-you for your help.

Marc