SAFE statistics not working on iPad iOS 10.3.2

Kari77

Hi,

 

The SAFE statistics haven't been working for months. All I get is "0 sites checked". Reinstalling SAFE didn't help.

 

Regards,

 

Kari

Ukko

Hello,

 

Just as clarification:

 

--> Do you using F-Secure SAFE Browser and count with this view?

--> Or your experience about other/another browsers under iPad?

 

Sorry for ask.

 

Thanks.

Kari77

Yes, I'm using SAFE browser.

Ukko

---

@Kari77 wrote:

Yes, I'm using SAFE browser.

---

Hello,

 

I'm also only user of F-Secure solutions (their home solutions; but not about iOS);

So, it will be only as my suggestions:

 

--> Do you able to re-check if SAFE Browser just work as should?

https://community.f-secure.com/t5/Home-Security/Safe-Browsing/m-p/88818#M3178

With ^ reply you able to get three "test" websites: safe, unsafe, suspicious;

 

Maybe you able to re-check -> if you try to open "unsafe" (testpage) - does it blocked by SAFE Browser?

Or even "safe" (testpage) - does count is increasing? I able to suspect that maybe "HTTPS"-pages not counted (but not likely.. that all of your opened pages was with HTTPS);

 

If it not blocked (access to unsafe-test page) - maybe you able to re-check if there "turned ON" Safe Browser related-options (if it available there);

 

And if yes - since if there something wrong - maybe F-Secure iOS team should to re-check this properly.

 

Thanks!

Näsäviisas

To Kari77

Perhaps this problem is over, but I write some points, you could check.

✔ click the product icon in the menu
✔ select open F-S SAFE > in the status page
✔ check the current protection status
✔ make sure that all features are up-to-date
✔ find out the date of the last update
✔ check your subscription is still valid

💡Näsäviisas

Kari77

Hi,

 

Thank you for your advice. The browser works normally. The test sites are rated correctly. Still the stats remain the same. Zero sites checked.

 

I'll ask F-Secure to investigate this more deeply.

 

Thanks,

 

Kari

Kari77

Hi,

 

I checked these and they are all ok.

 

Thanks,

 

Kari