Uninstalling F-Secure SAFE

NickA

Hello, I have joined TalkTalk, they advise me to download their "SuperSafe" powered by F-Secure.
Do I just do that or will it conflict with the F-secure I already have?

If I have to uninstall F-Secure SAFE do I just "uninstall" from programs?

Thanks

 

Ukko

Hello,

 

If "SuperSafe by TalkTalk" is also security solution package (not as something else; as F-Secure Freedome/Key by F-Secure) -> it will be "trouble" to use both solutions (basically, SuperSafe should trigger notification about it and perform autouninstallation or ask for manual uninstallation F-Secure SAFE);

 

Do I just do that or will it conflict with the F-secure I already have?
If I have to uninstall F-Secure SAFE do I just "uninstall" from programs?

So, I will advice to do next steps:

 

--> Uninstall F-Secure SAFE by common steps, yes (if there Windows system -> Control Panel -> Install/Uninstall software -> choose F-Secure SAFE under list and uninstall it);

--> Reboot system;

--> There possible to use F-Secure Uninstallation Tool ( https://community.f-secure.com/t5/F-Secure-SAFE/F-Secure-Uninstallation-Tool/td-p/31265 ), but it not always required;

--> Install SuperSafe by TalkTalk;

---

BUT I feel there some else points to re-check:

-> if you have active subscription for F-Secur SAFE - when you switch to SuperSafe by TalkTalk - it will be not paused (or so); So - you able to use F-Secure SAFE (as your valid subscription time) or wil enjoy SuperSafe by TalkTalk with their subscription; Time to time there possible that ISP's package not always with latest updated build (compare to stable F-Secure SAFE);

 

-> Most likely you have to create another My SAFE Account (if TalkTalk do not provide Internet Security, where not required create F-Secure account);

 

Sorry for my long reply!

If you have some troubles with installation (or maybe my suggestions was too much worst and not possible to understand it) - just back with reply and mot likely there will be more nice advices from other F-Secure community users.

 

Thanks!

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To NickA

This TalkTalk is new to me.
I cannot help in this problem.

Then I thought, is it really necessary.
You have surely some reason to TalkTalk.
Easier to go on with F-S SAFE...

Easy life - no adp-problems!

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