Does Windows 10 update turn F-Secure IS off?

martink

Does Windows 10 update turn F-Secure IS off?

This is somewhat similar to the thread

Windows 7 Action Centre Reports F-Secure is Turned Off

but not exact as it only happens during updating.

 

I have this eecPC 900 with Windows 10 home and use is maybe once a month.

It is so slow that I have to start is a day early so that it has time to finish Windows and F-S IS updates before I start using.

I've noticed it a couple of time that while doing Windows update I get the message that F-S and Defender are both turned of and in in F-S it suggest to reboot the PC.

Rebooting does turn F-S on again, but after a while it goes off again.

Another way to turn it on is first to go to F-S and disable all of it and then turn on, but again it goes off after a while.

When the Windows (and F-S) updates are completed it stays on without problem.

 

Is that something similar Kaspersky reported Windows doing to their software?

Has anybody else experienced anything similar in Windows with only F-S installed and active?

Ukko

Hello,

 

Sorry for my reply and suggestions!

 

For me it sounds like "overload" under system. With high CPU/drive/network usage by different software at system-background. As result - F-Secure (own design) or maybe system just goes to be with "broken ability" do the checks about "validation status of its" (temporary). Like if there start be delay with some "own processes" and F-Secure start to think that there something wrong with installation/state - so required "trigger/prompt" about it; If you do not do anything - status maybe switched to OK (in your situation - when all updates installed);

 

I had such experience with a lot of my outdated machines (512Mb RAM, 1.00 Ghz; and related configuration); And generally it was only with F-Secure IS installed (except browsers and some media tools);

If I used it not daily - with much more trouble-result (since there also can be notification that "databases outdated"); With Windows 10 there can be something with much more impact (where updates comes automatically and with my experience take more "resources"); Also - I not sure about your machine-configuration (if there enough CPU/RAM resources to feel good while there high usage of them);

 

I think you also able to create fsdiag (by F-Secure Support Tool) after such situation. And will contact F-Secure Support. Maybe they able to re-check it (since - your machine with abilities to work with Windows 10 and current F-Secure IS - so it should be valid support request);

 

What about "Is that something similar Kaspersky reported Windows doing to their software?":

If I normally understand your ask -> I think - not; because with my understanding there more valid meanings that software (there - OS), which unexpectedly break user's systems or block/break/prevent another "valid" software for proper work - more looks like "malicious/harmful"-activities; Things like BSODs, crashes and some other situations most likely unwanted for users. Usually security software designed to protect user's systems against "harm it" (when it possible); And when some of system updates or changes will 'randomly' break security features (or just features) under security software (or just software) --> there not large difference if there "malware"-impact;

 

But I think that most of such situations based on "undocumented" and not-proper-hack-tricks under such software. With my understanding - F-Secure will drop or re-designed many own features for preventing any compatible troubles with system. And with most of things they trying to perform "proper Windows guide-style" in most of meanings;

 

// and it also generally should be about update to Windows 10 (from previous OS or build);

while your situation - if I normally understand - mostly about "Windows updates each month"; If not - there quite likely that such large update/upgrade will "break" some software. But with my experience -> Windows 10 with more good design about it. And with update to recent Creators Update - my FS Protection properly worked after it (F-Secure IS/SAFE beta technology preview); But I can to suspect that some of previous F-Secure builds (versions) will be with troubles; Also I can to expect that such design valid for most of large (or well-known) security software companies;

martink

Thanks Ukko, I could buy that explanation on low perpormance and occasional use.

 

With Kaspersky I think that is something less general and more recent.

See

http://www.pcworld.com/article/3141312/windows/kaspersky-labs-says-microsoft-is-anticompetitive-towards-third-party-antivirus.html

martink

An update regarding Microsoft
https://www.theverge.com/2017/6/20/15836208/microsoft-kaspersky-eu-anti-virus-complaint-response
No update from F-Seccure this far.

 

Found one situation where the message is valid: When F-Secure is updating at a given point it is not working and Windows acts fast a lightning and tells that it is turned off. The message remains after F_Secure is back on.