This is the message I got:

All seems ok but the control did not finish. 

ISP is Rackspace Hosting and the country is United States.

My ISP is ComHem in Sweden.

What does that mean?

What should I do?

It is some cloud servers

The DNS servers is United States


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi word20,


    Since it is showing a different country, were you using a VPN at that time?

  • word20
    word20 Posts: 3 New Member

    no I was not using vpn.

    I have vpn on the computer.

    When I checked on my router, it was the correct DNS,

    but I noticed that it was checked on disable port scanner and DoS protection

  • word20
    word20 Posts: 3 New Member

    No I waws not using VPN.

    My router settings were at the correct DNS by my ISP.

    Port scanning and Protection for DoS are disabled.

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    This would look like we need to investigate further. Without knowing your IP address and the IP address space of your internet provider, we can't be sure whether this is a normal behavior when you are using ComHem routers, or if there is something suspicious going on.


    Since we don't want you to input information that could potentially identify you personally, so it would be best to submit a ticket so that our analysts can look into it.


    Please following the following instructions for submission:

    1. Go to https://www.f-secure.com/en/web/labs_global/submit-a-sample attach a screenshot of the DNS checker results to "Attach file" and then select "I want to give more details about this sample and to be notified of the analysis results"

    2. Select any sample type since it's just a dummy file anyway.

    3. Select your affected product "F-Secure SAFE" and your Operating System.

    4. Under Subject, put "Investigation Whether My Router is Hijacked"

    5. Under the description, put as much details as you can. Put your IP address (found via the ipconfig in your command prompt), put your external IP address (you can use a website that has whoami services like: http://www.hashemian.com/whoami/) and then if you are able to give a screenshot of the DNS settings of your router, please do so as well. (You may add this as a screenshot in step 1).


    The above steps are a bit inconvenient as when it comes to investigating routing, it's not really straightforward when we don't have access to your machine. So you will have to bear with us and provide us with the information.


    Once again please remember not to paste the information here, and submit it in the SAS link provided in step (1) instead.


    Thank you!

This discussion has been closed.