Anti Virus messages

Spike999

Hi,

 

 Just renewed my subscription for my one home desktop computer. Sometimes when I log on F secure states that my computer is fully protected, then after a few minutes states that it is not, and needs to update. Subsciption runs out now in 2018, so fully covered. Any suggestions ??

 

Stephen Williams

Simon

Hi Stephen,

 

There are a couple of tools you could try here:

 

https://www.f-secure.com/en_GB/web/home_gb/support-tools

 

I would try the auto update reset tool first, followed by the fsupdate tool.  You'll find them about half way down the page.  Let us know how you get on.  The next stage would probably be a reinstall, if all else fails.  

 

Spike999

Many thanks Simon for getting back to me so quickly, with you ideas.

 

Stephen