orspservice using very high CPU on Mac Sierra

steve-mushero

Have F-Secure SAFE version 16.5 (15966) with latest DB (2017-04-25-02) and suddenly fans running for a couple of days due to high CPU use on orspservice - I can kill/quit it and it comes back, of course.

 

Also F-Secure reports Security Cloud Unavailable, which of course is orsps' responsibility.

 

I'm in China and quite possible some access being blocked, especialy if S3 involved, etc.

 

[Deleted User]

Hi steve-mushero,

 

I see a similar error posted in here about Security cloud malfunction in Mac. The customer has tried to reinstall and it helped. Please have a look.

 

If it still does not help, please get in touch with our support team for further troubleshooting.