fsecure browser video playback on youtube and including tutorial from your site

Im using an Ipad, downloaded fsecure SAFE from app store, browser working properly fine but not videos on youtube and including your tutorial videos. I can only hear the audio but video is frozen.





F-secure customer


  • Ukko
    Ukko Posts: 3,402 Superuser



    Sorry for my reply.


    While there missing any other replies yet.

    But does it possible that trouble not really based on F-Secure SAFE?


    At least, I just tried search Google with query "iOS youtube audio, but not video" and some of first URLs about such trouble, which sounds like your (include that there "iPad") - where briefly not visible about reasons (youtube, iOS or certain settings under browser);


    If you still experienced with such trouble - maybe you able try contact direct F-Secure Support Channels. Like chat ( https://www.f-secure.com/en/web/home_global/support/contact-chat ) or phone ( https://www.f-secure.com/en/web/home_global/support/contact-support );


    Sorry else one time.





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