Canceling Freedome Subscription

Corel

Hello there,
For some reason the computers using my Freedome subscription are not counted correctly. I have three (3) devices, so I purchased 3 devices subscription for $50. Because of the annoyance of asking to tranfer subscription (no idea why - I have only 3 devices) I purchase the 5 devices subscription for $60 . How can I cancel my previous subscription and can I expect the money return - $50? All events are happening in 2 weeks of the initial subscribing. Thanks.

[Deleted User]

Hi Corel,

 

This needs further help from our Support team. I have escalated your post to the Support team for the old purchase cancellation. One of them will get back to you soon for further updates.

Ptt

Any way to unsubscribe from freedom secure without having to publicly post about how hard it is to figure out how to unsubscribe?