PC Protection Plus not connecting the internet

I have PC Protection Plus and it was working just fine till 27/12/2016 then it stopped connecting the internet to update virus definitions. I tried to update virus definitions manually but it couldn't connect to server. I Uninstalled the program and reinstalled it as I thought it might be a crash but now it can't connect the internet to activate the product key so I have only 5 days left as a trial period to end. when I try to activate the product key manually it says " No internet connection" although I am connected to the internet via cable to the router and everything is working online just fine.

My laptop is working on Win Vista SP2

Comments

  • Hi MinaMiniawy,

     

    Based on the product name PC Protection Plus, did you get it from your ISP? Please get in touch with your ISP as this seems to be a customized product. Their technical support team should be able to answer your queries about the issue.

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