Freedome connection or country change is veeeery slow from france to Falkenstein, Belgium, Paris, Ne

Dear Support Team,

The connexion time to the VPN is very long since maybe 1 Month with Freedome.

I am mainly based in France.
I have a Windows 10 PC (i7), and my french provider is Orange (With Fiber 1GB/s) & i use an Android phone 6.0.1 (and it is the same).
Before the connection time (from off to on)  was around 1 second, now it is 20 to 30 seconds, the same for switching from one country to another.

Everything is very slow. Is there any kind of filtering ?
Is it an known issue ?

thank's for your assistance.

Regards

Answers

  • LakshLaksh Posts: 4,424

    Hi supernessy,

     

    As mentioned in the other thread, we do not see any performace issues for those locations.

     

    Do you have the same slowness if you try to connect to a different network? Also, do you have BitTorrent running on your device when Freedome is on? 

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