i got the sms.but i cant open it. neither open the message. is there any alternative way?
please.i need it urgent!
Hi azrina,Thanks for your post.I would suggest you to open a Support Ticket for further assistances:http://www.f-secure.com/en/web/home_global/support/contactThanks.Best Regards,Jayson
That usually is the problem when you make a reset, but not to worry, this problem only last for a few minutes.
For this kind of problem you have to get in touch with customer service representative,in the following e-mail address: [email protected]
Please provide the following information:
1. Problem description
2. Phone model
3. The subscription code
4. The IMEI code of the phone (you will see it with code *#06#)
5. Your mobile telephone number in international format
6. The version of your F-Secure Mobile Anti-Virus
7. The firmware version of the phone (you will see it with code *#0000#)
8. List of all the other software that is installed in the phone memory