Subscription not working on my other android device

CB3 Posts: 2 Observer

I've just purchased the 1-month fixed term subscription from Google Play on my phone and it works from my phone. However, when I start the app on my other android tablet, it tells me "upgrade to full protection". When I then go to the subscription page and tap on the 1-month fixed term subscription, I get the message "Error. You already own this item." All my android devices use the same Google account.


Can someone help?





  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi CB,


    Have you checked this article for activating your Freedome Android subscription?

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Thanks for updating, CB3. Good to know that reinstalling solved the issue.

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