key lost



I have accidentally deleted the email where i had my license key for 1 machine.


I have got my recipe of the purchase available.


Is it possible to recover the key somehow


Thank you 

I don't speak English and i took a same message, please help me.

Conny Bühler

Referenznummer: (bei Rückfragen bitte immer angeben)
xxxxx Rechnungsdatum: 02.05.2016
Rechnungsnummer: xxxxx


EDIT: Removed PII


  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi @buco1963_43,


    Based on your purchase details, I have moved your post to the SAFE board.

  • Simon
    Simon Posts: 2,674 Superuser

    I'm afraid there is nothing we can do on the forum to help with this, so you will need to open a Support Ticket, giving your purchase details, and hopefully they will be able to assist you.

This discussion has been closed.
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