Browsing protection add-on in Firefox 49.0.1 Mac OS 10.10.5. prevents Google drive open files

frustrated2
frustrated2 Posts: 3
in F-Secure Internet Security

F-Secure SAFE Browsing protection add-on in Firefox 49.0.1 Mac OS 10.10.5. prevents Google drive open files even I put web site exceptions drive.google.com

 

Please help and advice

 

-asko

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Comments

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Asko,

     

    Sorry for getting back to you late. Are you still seeing this issue on your Mac? Is there any error message when you try to open the files?

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  • frustrated2
    frustrated2 Posts: 3

    I still have the same issue. Now Firefox is 49.0.2

     

    I have to disable browsing protection to get files open or even to see directoru listing.

     

    No error messages available. Browser left down status corner indicates: Transferring data form ssl.gstatic.com...

     

    and nothing happens

     

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi frustrated2,

     

    I would recommend to get in touch via chat with our Support team or contact via our support numbers in order to troubleshoot this issue further.

     

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