Products & Services
Can you help? I am Running Windows 10, but Windows Defender keeps switching itself on and switching F-secure off!!! I have tried Switching it off but after a while it again overrides F-secure and then I have to Reinstall F-secure from scratch.
If you have Win 10 Pro, have a read through this thread (even if you have the Home edition, you may find something helpful here):
That said, I have Win 10 and WD doesn't keep screwing with my F-Secure, so I wonder if something else might be going on? Perhaps a Support Ticket might throw some enlightment on the situation? Don't forget to attach an FSDIAG from the Support Tool so that the guys can have a proper look at your system.
Can anyone show me how to open fsdiag?
Sorry, I don't understand why you would need to open it. You just run the support tool, as linked to above, but which you can also find in the F-Secure folder in your Start menu programs list. That will produce a zipped file on your Desktop, which you then attach to the support ticket.
Simon, I want to open fsdiag because it is a report so I want to read what it has to say.
Support tool output file "fsdiag.7z" is a standard 7-zip archive. You can open and view the content with 7-zip (free software), available from http://www.7-zip.org/.
F-Secure R&D, Desktop products
Many Thanks Ville, Downloaded 7Zip and it opened "fsdiag" not sure I understood what it ment though.zorro1