Windows Defender Conflict

zorro1

Can you help? I am Running Windows 10, but Windows Defender keeps switching itself on and switching F-secure off!!! I have tried Switching it off but after a while it again overrides F-secure and then I have to Reinstall F-secure from scratch.

Simon

If you have Win 10 Pro, have a read through this thread (even if you have the Home edition, you may find something helpful here): 

 

https://www.reddit.com/r/Windows10/comments/34x6a2/howto_manually_disable_windows_defender/

 

That said, I have Win 10 and WD doesn't keep screwing with my F-Secure, so I wonder if something else might be going on?  Perhaps a  Support Ticket might throw some enlightment on the situation?  Don't forget to attach an FSDIAG from the Support Tool so that the guys can have a proper look at your system.

zorro1

Can anyone show me how to open fsdiag?

Simon

Sorry, I don't understand why you would need to open it.  You just run the support tool, as linked to above, but which you can also find in the F-Secure folder in your Start menu programs list.  That will produce a zipped file on your Desktop, which you then attach to the support ticket.

zorro1

Simon, I want to open fsdiag because it is a report so I want to read what it has to say.

Ville

Hi @zorro1

 

Support tool output file "fsdiag.7z" is a standard 7-zip archive. You can open and view the content with 7-zip (free software), available from http://www.7-zip.org/.

 

Ville

(F-Secure R&D)

 

zorro1

Many Thanks Ville, Downloaded 7Zip and it opened "fsdiag" not sure I understood what it ment though.zorro1