iPhone forced location change

Regularly I have to change location before Freedome will connect, this is on my iPhone 6s only. Happens on different wifi networks.

Once connected at the new location I can then switch back to the original location.

This happens with all the original locations I have tried.

Anyone had similar?



  • LakshLaksh Posts: 4,444 Community Manager

    Hi Andy,


    When you mention original location, are you referring to the Automatic location in Freedome? Could you please elaborate what happens when you do not change to a new location?

  • ArvinArvin Posts: 2
    Hi Laksh,

    By original location I mean the location to which I last connected, it is when coming back to the phone later that the issue occurs.

    Wifi connects but then Freedome cycles for a while before saying that it cannot connect, I'll try and get a screenshot.

  • LakshLaksh Posts: 4,444 Community Manager

    Hi Arvin,


     Just following up with you, is there any update on the screenshot? Is the issue happening still?

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