Hello, I installed freedome in my ipad but now it is not connecting to internet all. What is the reason and what could I do? I am staying in Nepal at the moment.
Hi Tsering,
Welcome to our Community! Is Freedome turned on? Is there any error message seen?
Please have a look at this article on iOS and Freedome.
Hello and thanks for answering. I haven't received any help. Freedome is not on because when I turn it on The internet connection is cut off.
Can you try to connect to a different network/different location and check if the issue persists?
If the issue remains, please proceed to open a support ticket in order to get this investigated further.
Comments
Hi Tsering,
Welcome to our Community! Is Freedome turned on? Is there any error message seen?
Please have a look at this article on iOS and Freedome.
Hello and thanks for answering. I haven't received any help. Freedome is not on because when I turn it on The internet connection is cut off.
Hi Tsering,
Can you try to connect to a different network/different location and check if the issue persists?
If the issue remains, please proceed to open a support ticket in order to get this investigated further.