Randomly not protected when resuming from suspend

dstretch
dstretch Posts: 3
in F-Secure VPN

I've been having a problem recently where Freedome isn't ON any more when I resume from suspend.  It seems to be fairly random so far and I've had to ensure the Freedome system tray icon always shows on the taskbar so I can tell if it's on or not.

 

Anyone experienced this?

 

Windows 10 x64.

 

Thanks

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    May I know what is the version of Freedome installed on your device, @dstretch? Since it happens randomly, does it happen when the computer is put to sleep or hibernate?

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  • dstretch
    dstretch Posts: 3

    I am resuming from SUSPEND (sleep) using version 1.5.3284

     

    Thanks

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi dstretch,

     

    If Freedome is still not reconnecting after sleep even if you give it a minute or two with the latest version, please create a support request so that this can be investigated further.

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