Randomly not protected when resuming from suspend

I've been having a problem recently where Freedome isn't ON any more when I resume from suspend.  It seems to be fairly random so far and I've had to ensure the Freedome system tray icon always shows on the taskbar so I can tell if it's on or not.


Anyone experienced this?


Windows 10 x64.




  • LakshLaksh Posts: 4,444 Community Manager

    May I know what is the version of Freedome installed on your device, @dstretch? Since it happens randomly, does it happen when the computer is put to sleep or hibernate?

  • dstretchdstretch Posts: 3

    I am resuming from SUSPEND (sleep) using version 1.5.3284



  • LakshLaksh Posts: 4,444 Community Manager

    Hi dstretch,


    If Freedome is still not reconnecting after sleep even if you give it a minute or two with the latest version, please create a support request so that this can be investigated further.

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