Compatibility of Freedome with Norton 360

Hello,

 

Doing the installation of Freedome on a pc with Windows 10, it seems there's an incompatibility with Norton 360 since there's a message asking me to delete Norton 360.

Is there another way than delete Norton 360, like deactivate it until installation is complete? If not, will I be able to reinstall it?

Basically, can both softwares works together properly?

 

Thank you in advance

Accepted Answer

Comments

  • LakshLaksh Posts: 4,444 Community Manager

    That's interesting, A_M!

     

    Could you provide me a screenshot of the message you see about the deletion of Norton 360?

  • AvisitorsAvisitors Posts: 54

    Hi A_M, Norton‘s compatibility with Freedome on my computer.

    Filename: Freedome.exe
    Full Path: c:\program files (x86)\f-secure\freedome\freedome\1\freedome.exe

    ____________________________

    ____________________________


    Developers
    F-Secure Corporation
    .

    .

    .
    Many Users
    Thousands of users in the Norton Community have used this file.

    Mature
    This file was released 1 month ago.

    User Trusted
    You have indicated that this file is trusted.

  • A_MA_M Posts: 3

    Hi Laksh,

     

    Yesterday, when asked to delete Norton 360, I pressed the cancel button.

    Today, trying again to install Freedome, once more I'm asked to delete Norton 360; here's the screenshot (in french):

     

    Capture.PNG

     

    "Your computer is haveing one or several incompatible products. Your computer may automatically restart once the software deleted. If you continue, the following software will be deleted: Norton 360"

     

    Again, I pressed cancel but here's the following screenshot saying that Freedome has been fully installed:

     

    Capture2.PNG

    "Installation is complete. Some problems occured during installation." Antivirus and Browsing Protection have been "cancelled by user".

     

    I pressed "Close" and found that Freedome hasn't been installed at all.

  • A_MA_M Posts: 3

    Hi Laksh,

     

    You're right, I was trying to install SAFE instead of Freedome...

    I confirm: Freedome works perfectly fine with Norton 360.

    Thank you very much!

  • LakshLaksh Posts: 4,444 Community Manager

    Glad to know the issue has been resolved, A_M. Thanks for your update.

    Have a good day!

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