Unable to open any web page while Freedome is on.

vilehto Posts: 2 New Member

I just subscribed to freedome, because i was happy at the product while i was using it for the free trial period.


Now that i bought it and selected any of the options to connect , i cannot connect to any web page when i have freedome on.

It doesn't show that i don't have internet, it just doens't connect anywhere: youtube,gmail,reddit etc.

It seems to connect just fine on my phone and my laptop, but not on my desktop pc using ethernet.

 I am using a win 10 pro x64 


  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi @vilehto,


    I have moved your post to the Freedome board.


    Just to confirm, do you have issues in connecting to the website only when Freedome is turned on? Does your internet work fine when Freedome is off? Have you tried to uninstall and reinstall Freedome on this computer to see if the issue reoccurs?

  • vilehto
    vilehto Posts: 2 New Member

    My internet works fine while i have freedome off. Trying a different location on freedome doesn't work, and restarting my pc didn't change anything either.

    I did reinstall Freedome, but it still has the same issue.


  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi vilehto,


    In your case, please open a support ticket so that your issue can be troubleshooted further with our support team.

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