Problem with login
I registered s beta tester in the FS Protection program and received an email with password to login to the idp-fip.sp.f-secure.com My Fs Protection page but the password provided did not work. I pressed the retreive password option but I never received a password to my email. Thus I am unable to download the program and test it. Help anybody?
I'm not sure what the URL you have posted is, but I've always used https://beta.f-secure.com/ to get to the beta login portal.
Basically you have some of workarounds to get installers (as download software for platforms), but if you not able to work with login/password for FS Protection Account.... this is will be not helpful for install it.
Also you have workarounds to get re-registration, but this is will be not helpful if your account did not activated in somewhat reasons.
Just as re-ask (maybe link from mail-letter can be with mistake): Does you have page about certainly "FS Account - Log in" ?
If yes... so I can to feel just next things:
--> Re-check about "login" e-mail (there should be certain e-mail under login-form / or phone-number). And one-time password from letter (if this is will be not in use and re-changed).
--> Also if retrieve password did not work. Possible this is means: e-mail with mistake (different from registered one) or something goes with mistake about activation:
So... potentially this is mean:
---> Need to dream... and when F-Secure team get your topic - they able to re-check situation.
---> Or you able to fill/create bug-report under beta-portal as "some troubles with activation or other" - and will be re-check situation more briefly (with potential "information" about troubles with activation).
Sorry for my reply.
Hello,SpoilerNot sure about reasons. But it's looks like that on current days - you should be also available to get temporary (like trial maybe) account/installation.
So.. some of my previous reply-words can be outdated a little be.
Later added: on current days... my previous still up-to-dated.
And current words (under spoiler) already outdated.
Hi, I am also a new comer here and just started FSP from this Monday.
I just double checked again in my first email, yes, the same email with email/password for FS account. One thing I would like to remind you, did you find there is one big light blue icon with texts "Start using My FS Protection" in the bottom of this email? I installed FSP by just clicking this icon, then use the email/password during the installing process.
Hope it could help you to solve the issue. Have a nice day.